ORDERS:

Take comfort when ordering from the Dips ‘N Dyes website.  We’ve included as many safeguards as possible to keep your account, personal information and credit card details safe.  Our web host & Ecommerce store are both kept up to date with the latest security failsafes and updates.

MY ACCOUNT
PAYMENTS
ORDER CONFIRMATION
ORDER ADJUSTMENTS
ORDER STATUS

MY ACCOUNT

To register for an account:
(1) Click on the “Log In” button at the right side of the toolbar. 
(2) Click “Create An Account” button below the New Customers field. 
(3) Fill in the relevant information
(4) After you “Submit” the information we will send you a verification email to the email address you used to create the account. Click on the link in that email to complete your online account registration.

PAYMENTS

We accept Visa, Mastercard, Discover, American Express, Klarna and Paypal. 

Local customers are welcome to stop by to pick up orders that are in stock – please call to check availability before placing your order.

ORDER CONFIRMATION

Each order will receive an email confirming your purchase.  Please confirm the information in your order is correct and contact us as soon as possible if anything is incorrect.

ORDER ADJUSTMENTS

Due to the custom nature of the products we sell once your order is placed it may not be cancelled.  Please ensure all information in your order is correct before submitting it.  If an error has occurred we will do our best to help you correct the issue.  In the event an order includes items drop shipping from other warehouses all or part of your order may not be adjustable.  

In the event an error has occurred due to our mistake or negligence we will do everything in our power to make it right without additional charge to you.

ORDER STATUS

Please allow 24-48hrs for orders to ship.  As soon as an order is shipped and tracking information is available you will be notified by email.  In the event an order needs to be split or has multiple tracking numbers you will be informed.  Some orders require drop shipping from multiple vendors.  Parts of your order may arrive to you separately and a different times.  When orders are shipped in this manner relevant tracking information from the different vendors will be provided to you as soon as we receive it.